For any technical problems you might have have with eBooks, eAudiobooks, or videos from OverDrive, please use Front Line Tech Support from OverDrive. Using the form below instead will only cause unnecessary delays.
Please note: Effective March 16, all libraries have been CLOSED. Due dates will be extended and fines will not be charged during the closure. We are not accepting any returns and book chutes are locked at all facilities. Please see Library Services during COVID-19 Info Guide and the the City of Winnipeg COVID-19 updates page for more details.
Please enter as much detail as possible. Most questions will be answered within two working days.
If you are experiencing an error or issue with one of our Library services, please provide us with as much detailed information about the device or service you were using as possible.
If you are having trouble with a specific book/downloadable item, please include the following in your question details to help us troubleshoot the issue: