Answered By: Mike E.
Last Updated: Feb 09, 2018     Views: 719

To checkout a film, you must press play on a film and have the film fully load and start playing. Once a play credit is logged, you will have a full 3 days (72 hours) to watch the film as many times as you would like without using another play credit, even if a new month starts and your credits reset.

Your Viewing History  in your User Dashboard will show any films that are still available to view in your 3 day window. 

 

Films with a green "> Continue watching" button can be watched without using another play credit. Films with an orange "> Watch it again" button will immediately use another available play credit:

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After the 3 day window has expired, another play credit will be used if you press play on the film again.

Please note: This information was taken from  Kanopy Help on February 2, 2018. We will try to keep this up to date, but you might find more recent information from the source.

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    Comments (2)

    1. Why is there a 3 day limit to watch a video?
      Why do we get only 6 credits?
      It seems like you are treating the videos like physical books/videos when they are digital ...it's a different dynamic.
      by Gayla on Feb 13, 2019.
    2. Hi Gayla,

      The borrowing limits for these items are set by the vendor.

      With Kanopy you get receive 5 credits a month. Kanopy is a pay-per-use service. Every time a library customer borrows a Kanopy item, Winnipeg Public Library is charged for its use. This differs from physical books, audiobooks, CDs, and DVD/Blu-Ray movies, where customers may borrow an individual item many times for one purchase.

      In order to support the sustainable delivery of Kanopy to library customers, we needed to define a maximum number of borrows per library customer per month. This number is 5.

      We hope this clarifies things!
      by Reegan - Winnipeg Public Library on Feb 19, 2019.

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