Answered By: Sophie Firby
Last Updated: Sep 19, 2016     Views: 705

If you owe $15 or less:

  • you should be able to access your library membership account online (My Account) to see how much money is owed on your account.

If you owe more than $15:

  • you will not be able to access your account online via the My Account page as your card is considered "blocked"
  • you can however log in to our online fines and fee payment website for an itemized list of fines and fees owed and options for paying them online
  • Once your balance is $15 or under you will be able access your account online as usual

You can also contact any branch library by phone or use TeleMessaging ; Télémessagerie (204-986-4657 [in Winnipeg] or 1-866-826-4454 [Canada/U.S., toll free] ) to find out how much money is owed on your account. 

You will be mailed or emailed a billing notice if your unpaid balance reaches $25 or more.

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