Submit a Tech/Troubleshooting Question

New! Problems with OverDrive? Contact OverDrive support directly.

Please use Front Line Tech Support from OverDrive for any technical problems you might have have with eBooks, eAudiobooks, or videos from OverDrive. Using the form below instead will only cause unnecessary delays.

For All Non-Overdrive Questions Use the Form Below

Please enter as much detail as possible. Most questions will be answered within two working days.

Device/Troubleshooting Information

If you are experiencing an error or issue with one of our Library services, please provide us with as much detailed information about the device or service you were using as possible. 

If you are having trouble with a specific book/downloadable item, please include the following in your question details to help us troubleshoot the issue:

  • Author/title
  • Your library card number
  • Your phone number
Your Contact Info
Fields marked with * are required.

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