Answer

What is a Smartlocker?

The Smartlocker is a locker system that allows customers the flexibility to pick up holds from a locker instead of from within the library. Some Smartlocker locations allow customers to pick up their holds even when the library is closed.

What branches have Smartlockers?

We currently have four Smartlockers:

 

Harvey Smith (West End) Library, in the Cindy Klassen Recreation Complex

 Harvey Smith (West End) Library Smartlocker

 

Osborne Library, in the Fort Rouge Leisure Centre

Osborne Library Smartlocker

 

Millennium Library, in the 2nd floor skywalk

Transcona Library, in the front lobby

 

How do I send my holds to a Smartlocker?

Choose the Harvey Smith (West End), Osborne or Millennium Smartlocker as your pickup location when placing holds. To select an accessible locker (the lower lockers) customers can select the accessible option when placing a hold. 

Millennium Library Smartlocker – Accessible

Harvey Smith Library Smartlocker – Accessible

Osborne Library Smartlocker – Accessible

Transcona Library Smartlocker – Accessible

 

How do I collect my library materials from the Smartlocker?

Once you’ve been notified your holds are ready, head to the Smartlocker and follow these steps:

  1. Press Collect items.
  2. Scan your library card by placing it BARCODE UP in the niche below the screen. If you do not have your library card with you, press Keyboard and enter your barcode numbers. Press OK.
  3. Enter your PIN (the last four digits in your telephone number) into the Password box. Press OK.
  4. A list of your waiting holds will be displayed. Select Open all. The locker(s) will open and you will be able to remove your items. All of the items waiting will be checked out to you Please close the door after you have finished. Press Finish.
  5. Please take the receipt from below the screen.

Winnipeg Public Library Smartlockers offer a convenient choice for holds pickup.  Due to the extreme popularity of the Smartlockers this can mean a longer wait time for library materials.  Customers may choose to pick up their holds inside the library to shorten wait times.

Last Update

Last Updated: Dec 12, 2022     Views: 3636

Related Topics

Related FAQ Entries

    Related Info Guides

    Footer