Answered By: Sophie Firby Last Updated: Jan 12, 2016 Views: 201
Library accounts are forwarded to a collection agency 22 days after the third notice - the billing notice - has been sent, if the following conditions are met:
- The balance owing is over $25
- The borrower has not contacted the library to pay or discuss payment options
If the balance owing is between $25 and $39.99, a $5 fee will be charged to the borrower.
If the balance owing is $40 and over, a $13 fee will be charged to the borrower.
- Borrowers over the age of 18 will be credit reported if they do not contact the library or pay the amount owing.
- Borrowers under the age of 18 are not credit reported.