Answered By: Sophie Firby
Last Updated: Jan 12, 2016     Views: 102

Library accounts are forwarded to a collection agency 22 days after the third notice - the billing notice - has been sent, if the following conditions are met:

  • The balance owing is over $25
  • The borrower has not contacted the library to pay or discuss payment options

If the balance owing is between $25 and $39.99, a $5 fee will be charged to the borrower.

If the balance owing is $40 and over, a $13 fee will be charged to the borrower.

  • Borrowers over the age of 18 will be credit reported if they do not contact the library or pay the amount owing.
  • Borrowers under the age of 18 are not credit reported.

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