Answered By: Sophie Firby Last Updated: Sep 19, 2016 Views: 459
If you owe $15 or less:
- you should be able to access your library membership account online (My Account) to see how much money is owed on your account.
If you owe more than $15:
- you will not be able to access your account online via the My Account page as your card is considered "blocked"
- you can however log in to our online fines and fee payment website for an itemized list of fines and fees owed and options for paying them online
- Once your balance is $15 or under you will be able access your account online as usual
You can also contact any branch library by phone or use TeleMessaging ; Télémessagerie (204-986-4657 [in Winnipeg] or 1-866-826-4454 [Canada/U.S., toll free] ) to find out how much money is owed on your account.
You will be mailed or emailed a billing notice if your unpaid balance reaches $25 or more.