Q. How do I change how my Library notices are sent out?

You can be notified about requests and overdue items either by email or through our telephone messaging system.

• If you want to change/update your notification method (i.e. if your phone number or email address changes, or if you want to switch from one notification method to the other), you can do so by contacting your local branch by phone or in person
• You will need your library card number to access your account
• If asking in person, you can also use a piece of identification (See What is acceptable identification?)

If you're not receiving notification emails:

• Check that the email on file for you at the library is correct
• Check that these emails are not being sent to your junk or spam folder
• Add "winnipegpubliclibrary@winnipeg.ca" to your list of safe senders in your email program. (Your email program might identify these emails as spam or junk and doing this will ensure that they go to your inbox.)