Answered By: Sophie Firby
Last Updated: Jul 15, 2016     Views: 527

Report lost, stolen, or damaged cards to your local branch immediately, either:

Please Note:

  • All items taken out on your card are your responsibility until a card is reported missing
  • There is a fee for replacing cards (see our Membership Guide / Guide destiné aux membres for information on fees)
  • If your card is stolen and you provide us with a Police Incident Number, the replacement card fee will be waived

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